Claims Handling

Being Insurance broker, we act as Insurance managers for our clients, taking care about all insurance matters, including claim handling. Our position is that  the Owner should not stay alone with the casualty, with our mission  as an Insurance broker, to  take care in dealing with claims whilst keeping in constant contact with the Underwriters` claim handlers. 

Irrespective of what kind of occurance took place: machinery breakdown, collision, damage to cargo etc. the value of the first action is great. As we have large experience in claim handling, we know when and what action should be done to meet the insurers requirements and minimize loss.

We take control of claims from the first occurrence till moment when the file is closed.

Our partners and friends all around the world, such as surveyors, average adjusters and lawyers can help us locally in different situations, which can occur with vessels or aircrafts of clients.

Our Russian representative office in Saint Petersburg acts by itself as a correspondent of Ship owner P&I Club.